For purchases at cafescribe.com:
Digital textbooks purchased from cafescribe.com may be returned for a full refund within 14 days of the date of purchase.
877-612-2233. Select Option #2
For purchases in-store or efollett.com:
You may receive a full refund for your CafeScribe digital textbook purchase in accordance with your bookstore’s refund policy. Please visit your campus bookstore for a refund.